Privacy policy

At Alvora Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party providers)

Device Information

  • IP address
  • Browser type
  • Time zone
  • Cookies and browsing behavior

Order Information

  • Products purchased
  • Transaction details
  • Purchase history

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support, promotions)
  • Improve our website and customer experience
  • Detect and prevent fraud or security risks
  • Comply with legal obligations in the UAE

3. Sharing Your Information

We only share your information with trusted third parties, such as:

  • Payment gateways (for secure transactions)
  • Shipping partners (to deliver your orders)
  • Marketing tools (only if you opt-in)

We do not sell or rent your personal data to any third party.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website performance

You can disable cookies through your browser settings if you prefer.

5. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill your orders
  • Meet legal and regulatory requirements

6. Your Rights

As a customer, you have the right to:

  • Access your personal data
  • Request corrections
  • Request the deletion of your data
  • Opt out of marketing communications anytime

To exercise these rights, contact us at:
[adnanlinbuilder@gmail.com]

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

WhatsApp: +92 314 9624772